- Bad PTO (5 days of sick leave during covid?!), and it's accrual based, so if you ever want take more than a week off at a time, you're stuck doing it at the end of the year with all the other schmos. - Communication at this company is beyond terrible. You learn more through employee gossip than you do from official channels - Super high turnover - The culture is a frat house disguised as a business. Imagine being on the phone with a client and hearing expletives being shouted across the building into your mic because it's LITERALLY THE MOTTO - The company will just renege on its policies and promises to employees (WFH is a big one) without warning or explanation - They chastise SALARIED employees for not working exactly 8-5 (they don't punch a time clock, so WTF?) - The brain drain happening at this place is out of control. They've run off so much institutional knowledge that it's sad. There are still a lot of good employees working there, but they're trying to outsource support, cut pay and cap commission for revgen, and somehow are shocked pikachu faces when people get upset at quit. Unless you know you can get in and get out without too much damage to your psyche, go somewhere else. The pay is middling at best, the health insurance is expensive, and their 401k match is pitiful.