Pros
There is a mutual understanding between coworkers and it helps create the support when you’re gaslit. It is an unspoken language of comrade. Happy hours and parties can be enjoyable.
Cons
Late stage capitalism at its finest and the corporate greed is palpable . As a company, Arrive is calculated and meticulously enacts their plans overtime to avoid full employee dissatisfaction. It’s evident they use the current state of the economy in the best interests of themselves to circumvent raises, promotions, and layoff employees. Any promise of career advancement or fair compensation is quickly broken. They hire you at a rate that seems decent fresh out of college, but over time you realize how undervalued and exploited you are. Main points: They retracted their considerable work from home policy to force everyone who isn’t in HR or marketing, outside of sales and development into the office. Arrive uses the fallacy of “office culture” as the excuse, however underneath that is merely their need for control. In fact, they consistently engage in micromanaging everyone by reviewing the number of calls you make day, for how long,(including for outside of sales) how many times you are outside of the platform internet browsing, how often you send out emails, how often you are tracking shipments a day, and that is only the tip of the iceberg. Yes, they will constantly ask for us to “pick up the phones” when it’s quite clear that it’s 2025 and most people’s preferred contact method is via email. But what can you expect from ancient generations? They use various tools to measure your performance and compile this data to utilize against you. They constantly try to put you against your own coworkers, but no one falls for those traps. Favoritism and close friendships with managers is the only opportunity to move up. A person was the only person promoted to a specialist role and it’s because she’s best friends with one of the managers. On the other hand, if you are in the crosshairs of management, you’ll either get a mouthful of excuses and ushered out the door, or you can expect they’ll make many changes to make you unhappy until you leave. Flawed and inconvenient incentivized structures that make it impossible to achieve to the minimum to get decent pay to supplement the low base. They listened when we explained the previous bonus plan was uncontrollable in 2024 because it was based on sales performance, yet they replaced it by lumping the metrics together for the performance of all of Client Success, making it even more unachievable. For having several offices under their belt, they continue to outsource various roles from Mexico and Columbia instead of paying for decent labor in the US. They’ve announced their plans to continue their expansion into those other countries instead of ours. Managers try to sound relatable, but they come off as ostentatious and out of touch. A few of them don’t do any particular job other than to ask to play trivia after an overwhelming day of work, heckle overwhelmed employees, and set frivolous meetings to determine how else to micromanage. It’s on clear display how little they contribute to the company when passing by their offices. On top of that, they expect employees to juggle an overwhelming number of tasks. If they move someone from your team or let someone go, they likely won’t replace them. You’re doing the work of multiple people, and the demands will keep piling on. There's no real support or guidance, just more responsibilities.