"We all deserved better" - Service Desk Team Lead Artemis IT Employee Review

2.0
19 Nov 2019
Recommend
CEO approval
Business outlook

Pros

A learning environment for entry level IT. You are encouraged to learn and better your technical and soft skills in a serious way Certification expenses reimbursed after a 12 month earnout period Good exposure to onsite work, project rollouts, infrastructure, virtualization, VDI, VOIP, hosted and cloud based software and MSP systems

Cons

The published core value of the company of 'great place to work' is a to-do-list item, as the culture is not generally supportive, instead being political, toxic, gossip filled. Staff turnover has latterly and more recently been an issue, however there are "lifers" who dominate and get away with overly dominating newer employees. Salary and benefits are not competitive in this geographical or technical area The company overestimates its capabilities and dominance in East Central FL Artemis is impacted by insufficient trust between managers and staff. This harms collaboration between employees and between departments as "siloing" and defensiveness results Former employees who have left the company have significantly bettered themselves in terms of the calibre, salary, prestige and benefits of the jobs they have gained since leaving. "We all deserved better" is how one person who left put it in a classic understatement. You have been warned. Its a case study in dysfunctional organizational behavior

Explore other reviews about Artemis IT

5.0
9 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great team and leadership working with great customers

Cons

Pay was slightly lower than average but worth the trade-off

4.0
19 Jun 2024
Recommend
CEO approval
Business outlook

Pros

Conducive environment for learning and IT experience.

Cons

Pay rate could be increased.

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