1.0
19 Feb 2021
Recommend
CEO approval
Business outlook
Pros
Some passionate and caring staff
Cons
Bullying behaviour of managers are enabled by senior executive - undermining, yelling and lying. Executive are disconnected from service delivery putting customers at risk. Executive and some senior management don’t uphold the values - disrespectful and dishonest. Executive don’t have human services experience, the approach is transactional and neglects the vulnerability of customers Unrealistic workload demands, systems and technology don’t support staff to do their jobs.