Micro managers thrive - Customer Service Representative Ascensus Employee Review

1.0
9 Feb 2022
Recommend
CEO approval
Business outlook

Pros

retirement and vacation package are good

Cons

micro managers, managers making regular employees glorified supervisors, and managers who play favorites sending you home when you're not feeling great and letting their favorites stay and work when those people are sick sick and get you and everyone around them sick ...... letting them talk disrespectfully to customers on the phone and there's no discipline for this....

Explore other reviews about Ascensus

5.0
1 Jul 2026
Recommend
CEO approval
Business outlook

Pros

I just started with Ascensus 1 month ago and have been in training for 4 weeks. It has been a great experience so far. The people are great! They really do follow Ascensus's Core Values of People Matter, Quality First and Integrity Always. They do a great job in creating Team Comradery when most of the company is working remotely. The training really helps prepare you for your job and sets you up for success and the Trainers are awesome!

Cons

No cons to report so far.

1.0
1 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Generous PTO if you lasted five or more years.

Cons

Everything else. Poor management, plays favorites, rewards people who play the game and then expect people passed-over for promotions to train their new bosses. Artificially inflate metric standards so it is impossible to get a max raise because it is physically impossible to meet the goals (partly company-wide so not even possible to control with personal hard work).

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