Na - Remote Customer Service Representative Assurant Employee Review

5.0
28 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Remote, Great company with excellent support for their WFH Agents

Cons

Issues with internet, software, or equipment can halt work immediately, and employees often have to act as their own IT support.

Explore other reviews about Assurant

5.0
5 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great company to work for.

Cons

Pay can sometimes be lower than market average

2.0
28 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Remote work across all lines of business allows for a flexible work environment

Cons

There is almost no opportunity for growth. The company laid off quite a few employees recently as part of a planned reduction in force while also reporting its highest quarterly earnings. There's no loyalty to tenured employees.

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