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      Assurant

      Engaged employer

      Assurant reviews

      Okay job - Customer Service Agent Assurant Employee Review

      4.0
      10 Jan 2022
      Customer service agent
      Recommend
      CEO approval
      Business outlook

      Pros

      This was an okay job at the time, taking calls all day got double rate for over time had team meetings, good incentives, free healthcare

      Cons

      Quite strict on timescales in order for them to meet Their SLA - the customer could be completely satisfied with the call but you fail if you forget to mention 1 thing

      avatar
      Assurant Response
      4y
      Thank you for your review of your time here at Assurant! We have made sure to share your comments with our internal teams to help drive our continued improvements to our employee experience.

      Explore other reviews about Assurant

      5.0
      5 Jun 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Great company to work for.

      Cons

      Pay can sometimes be lower than market average

      2.0
      28 May 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Remote work across all lines of business allows for a flexible work environment

      Cons

      There is almost no opportunity for growth. The company laid off quite a few employees recently as part of a planned reduction in force while also reporting its highest quarterly earnings. There's no loyalty to tenured employees.

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