Dreams crushed - Anonymous employee Assurex Health Employee Review

2.0
20 Nov 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good location Free membership to the Community Center Myriad's (parent company) benefits are good Product actually helps improve peoples' lives

Cons

Constant confusion and disagreement among leadership Complete lack of vision for the product software No funding for tools, training, and people needed for the demands/requirements given Frequent development emergencies due to speed being valued over quality Promises made, but never fulfilled. Actions never match words. The appeal of working for Assurex Health included working with awesome technology that truly helps people, a large potential for career growth, and a significant monetary reward from an IPO or acquirement. However, what transpired instead was career stagnation (for many) due to poor compensation and lack of training/tools needed for career growth. Likewise, the college tuition, mortgage payoff, and early retirement that was touted by the CEO as things we could do with our stock options turned out to be a couple thousand dollars for employees that were here for 5+ years, while the CEO received millions. People changed their lives by buying/building houses to move closer to this company and accepted well below-market-value salaries because of the promises made by leadership regarding our stock options value. The company lists "People First" as a core value and preaches to always put the patient first, but nearly every decision made and action taken contradicts this value. Processes that improve the quality and experience for our customers are cut in order to get a product out faster that people find frustrating or unusable. Developers are asked to build things as fast as possible, regardless of what processes are in place, before requirements are even decided upon. The reduction in product development staff further sends the message that high quality and enjoyable experiences with our product doesn't matter, and people/patients are not as important as sales and dollars. Why would anyone want to stay?

Explore other reviews about Assurex Health

5.0
25 Mar 2021
Recommend
CEO approval
Business outlook

Pros

Great staff and good benefits

Cons

some additional overtime but not too much

2.0
21 Jun 2017
Recommend
CEO approval
Business outlook

Pros

I worked part-time at Assurex Health in the lab department. Very clique' department and only those friends with certain upper management will be provided a salary a family can live on. They provide free membership to the Mason Community Center, free soft drinks and fruit juices, and sometimes paid company lunches during meetings. This is mostly a data collection management company and not a mental illness treatment pharmaceutical company. They basically test for DNA structures to determine best mental illness medications for an individual which sometimes works and sometimes doesn't. No guarantee their information improve the lives of others. However, if insurance didn't cover the initial costs, it fell back on the families to pay the expensive testing out of pocket which most families have already spent trying to keep their loved ones alive with multiple therapies throughout the country.

Cons

I would like to have seen this company perform more functions and duties to assist patients and families struggling with daily issues surrounding mental illness. They do support NAMI (National Alliance on Mental Illness); however, I didn't see the benefits this provided to families and patients.

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