If you prefer unprofessional retail practices and disorganization........Then this is the place for you! - Store Director At Home Employee Review

1.0
13 Dec 2015
Recommend
CEO approval
Business outlook

Pros

The vision of the CEO is a good one.

Cons

The company's culture is dis-functional at best.. The message from the home office is one of "Doing the Right Thing", however the store operations group does just the opposite. Consistently using unprofessional tactics to bully and intimidate store management. The stores are not given the resources to run the properly. When converted from Garden Ridge to At Home they spoke of leaving behind the culture and putting customer and associates first. They have never been farther from that than they are right now. The only thing that seems to be important to District Managers and above is how many pallets of freight did you get done today. Store conditions and employee relations are an after thought. In 20 years of retail management I have never seen a company manage their assets in a less professional and more disorganized manner from their Human Resource dept down.

Explore other reviews about At Home

5.0
31 May 2026
Recommend
CEO approval
Business outlook

Pros

Clear expectation with freedom to be creative

Cons

I don’t have a con.

1.0
30 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Fine enough coworkers to be around

Cons

Horrendous corporate staff. Overly aggressive marketing for customers that clearly don't seem to actually care to buy anything. 90 day no question return policy means customers buy things constantly and return them even faster. Terrible inbound freight allocation, dozens of the same item are sent on each and every truck that do not sell. Overpriced, ugly, and uncomfortable furniture that sits and fits for months on end. Corporate will tear you a new one for not getting enough customers to sign up for ad bloated emails and text marketing, while also pushing a credit card with terrible benefits from a scummy bank. Will be out of business before the end of the decade.

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