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Athens Administrators

Engaged employer

Athens is a Good company - Claims Examiner II Athens Administrators Employee Review

5.0
18 Nov 2024
Recommend
CEO approval
Business outlook

Pros

Camaraderie amongst management and team, very transparent about company financial standing, trajectory, and new partnerships. Work from home is a huge plus.

Cons

Very large workload in claims, you will be thrown into the fire immediately and likely will receive out-of-date files with the expectation to catch them up immediately or deal with the incoming demands and/or whatever obstacle was already present and overlooked. This can create a lot of stress on any employee, let alone a new employee getting acclimated. Pay is good but could be better based on stress level and inundated workload.

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Athens Administrators Response
1y
Thank you for your 5 star review, despite some concerns about workloads. We think this situation may have been unique and we are so grateful for your patience coming into a heavy desk. Be sure to reach out to your supervisor should you have further concerns.

Explore other reviews about Athens Administrators

5.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great atmosphere and supportive environment.

Cons

Learning different supervisors styles was difficult.

1.0
28 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The company has a lot of programs and claims so you will always be needed

Cons

In my experience, workloads were difficult to manage, and staffing levels did not always keep pace with claim volume. Communication from management could be inconsistent, and I felt that employee concerns about training and support were not always addressed effectively. This created a stressful work environment and made it challenging to maintain work-life balance.

avatar
Athens Administrators Response
1d
At Athens, we're committed to fostering a supportive workplace where employees have the resources, development opportunities, and communication they need to succeed. While we recognize that individual experiences can vary, we regularly seek employee feedback and use it to better support our teams. As this review states you are a current employee, we encourage you to reach out to your HR Business Partner right away to help have your concerns heard.
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