Lots of Travel for Field Service Engineers - Field Service Engineer Atlas Copco Group Employee Review

3.0
24 Sept 2013
Recommend
CEO approval
Business outlook

Pros

As a Field Service Engineer, I was probably on travel over 70% of the time. Travelled to Portugal, Mexico, many US locations, and was slated to go to China and Russia before I resigned to pursue other opportunities. Pay was great, on top of travel expenses.

Cons

So much travel, some times you didn't have time to breathe before you're off to the next site. Company made the transition from JC Carter Pumps to Atlas Copco, so the company started to cut expenses. Travel policy remained unchanged for Field Service Representatives and it stated that all international travels, or travels greater that 6 hours, will be in Business or First Class. After 10 days in Portugal, working over 15 hours a day, the Company changed my ticket to Coach without notifying me (to save $300). Not a good way to say thank you for a job well done, by sticking your employee in cramped travel arrangements, especially when I would do a turnaround to China in a couple of days after returning. Before becoming a part of the Atlas Copco team, I normally travelled First Class on my own dime, so I paid the $1200 charge to get me back into First Class. Needless to say, I resigned the following day that I returned, to pursue other opportunities.

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5.0
27 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Good company, good culture overall

Cons

Pay could be less than the market, though not too low. Work life balance does cover some of that gap

2.0
23 May 2026
Recommend
CEO approval
Business outlook

Pros

Coworkers are great Many problems so you stay busy as a CI person The people at the worker bee level are the only real pro

Cons

Managers are too “wise” You can’t change anything inside the ERP but they all want ERP changes (it’s bad you will get frustrated) Super decentralized meaning all building operate how they want to. They make it sound like a strength but it’s literally their biggest weakness. Managers do not understand processes USZ or the NSC in Charlotte has a serious issue of hiring people who are not qualified for manager roles as managers. Discrimination They care more about how you look and not so much about the work you produce

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