metrics metrics metrics - Anonymous employee Atlas Technica Employee Review

- Truly great people and leaders The talent here is impressive. My peers and leaders are smart, thoughtful, and genuinely committed to doing the right thing for clients. I've consistently felt listened to and supported even when bringing up new ideas and ways of working. -Authentic, psychologically safe culture The culture is a real bright spot. There's a noticeable level of psychological safety. People are honest about challenges, willing to ask for help, and comfortable raising concerns without fear. There's also a genuineness in how people show up day to day that's refreshing compared to other MSPs. -Real customer first mentality "How will this impact our clients?" is not just a slogan; it's how people actually think. As someone focused on Service Excellence, it's energizing to see that mindset already baked into day-to-day decisions.

-Still maturing Our successes are great because the people are strong, but it's not always scalable or sustainable. There's a clear opportunity to turn more of that brilliance into well-designed, repeatable systems.

In 2024, they still had strong people that had an intense interest in growth and forward movement. My team was solid. The benefits and pay are decent, nothing special. They high encourage growth though so it can make up for it if that's what you want.

There is substantial disorganization in management. Several rollouts by HR, poorly communicated KPIs, falling hiring standards as the company grows. The CEO is incredible, ultra dedicated, barely sleeps for love of the work though his vision is becoming diluted as the company grows from 20 people to 300+.