You have to have thick skin to survive - Customer Service Representative Atmos Energy Employee Review

3.0
9 Jul 2021
Recommend
CEO approval
Business outlook

Pros

Good benefits, appropriately long training, possible room to move up, lots of free food, most supervisors are very helpful

Cons

If a supervisor isn’t available, the people you ask for help aren’t always helpful. There’s a VERY wide range of customers from very kind to extremely hateful. You have to develop a thick skin, more than half of my training class quit within the first year.

Explore other reviews about Atmos Energy

5.0
9 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good company. Good benefits. Good place to work.

Cons

Not many cons at all.

4.0
15 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits, good work schedules.

Cons

Hard to grow, and work is demanding. The calls are back to back, you have less than 30 seconds between calls.

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