No kool-aid drinker - Anonymous employee Audigy Employee Review

1.0
20 May 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Nice places for "conferences" that teach you to be a con artist.

Cons

Where do I even begin? My experiences with this company have changed my very core beliefs - for the negative. This company made me change directions in the field of Audiology. I will never again work in private practice because I have been exposed to the gutters of our profession. Audigy unfortunately discovered that Audiology has some egos that love to be stroked. And with their "party-style" conferences, they are stroked. Sickeningly. The CEO is an egotistical "leadership guru" who somehow feels that teaching hearing professionals (MANY WITH DOCTORATES) to be nothing more than a slimy used-car salesman is a way to make a living. My first experience with the company was at a "technology summit" where I learned much less about current hearing aid technologies and much more about how to rip off little old ladies and men to purchase the high-end technologies and make a bigger profit. That is not why I went into this profession. I was assigned to an SBU group and learned very quickly that my abilities as a caring professional and its growth was unimportant, only my sales mattered, which made me sick. I was taught the "patients for life" protocols and encouraged to use the software created to lead patients through their appointment. I have to admit, I initially liked the software until I realized it was all simply leading to a climax of convincing every patient that they needed only the highest end, and therefore most expensive hearing instruments. Even patients who clearly could not afford even mid-grade instruments were supposed to leave with financing in hand, purchasing our most expensive pair. My immediate boss had completely drank the Kool-Aid and we were regularly having meetings about leadership and "team building", where we continuously were reading through the CEO's recommended book lists --- all "yes you can" kind of books. Owners of hearing clinics were encouraged to "aim high" with their hearing aid sales expectations, many unrealistic for the typical population seen. If daily sales expectations were not met, respected professionals could go ahead and worry about their job future at that company. Even for "members", the company model encouraged much more than a 40 hour workweek with no extra pay. It was all to benefit the team. Long hours, poor pay. To take the cake, patient care is thrown by the wayside, while Audigy will quickly tell you just the opposite, that this is their very core of business. It's a lie...all a lie. As an audiologist...I'm telling you to run. Run so far. If you care about people and aren't looking for diamonds. Run. Brandon and Mason - Worry less about your wardrobe and cars. Look at your company crumbling at your feet. Dad can only save you so many times.

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Audigy Response
11y
We’re sorry that you had this type of experience. There’s no question that sales in the medical profession is a difficult job that balances the ethical treatment of patients with the financial responsibilities of business and we wish we could have supported you through this process better. We were very upfront though that this position focused on the dispensing of technology in a private practice setting as a part of complete patient care. This was included in the description of the position and was discussed at every part of the interview process. We also discussed the necessary level of commitment for this type of position so I’m surprised to hear there was such a disconnect. I do take exception to your comments that we teach Doctors of Audiology to treat their patients with anything less than utmost respect. Otherwise, our providers would not have the professional affiliations, accolades and patient base with hundreds of thousands of satisfied people across the country that they do. We believe in educating our patients and allowing them to select the right level of technology for their unique needs. From your post, it’s clear that we were not a match professionally and that we share different values and goals. That’s okay and we have no doubt that you will continue to be successful in your career and wish you the absolute best on your journey. As the head of our recruiting team, I’d like to apologize for your experience as we were not able to mutually determine that we were not a match during the interview process and that is our responsibility.

Explore other reviews about Audigy

5.0
2 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Well thought out training programs. Engaged Staff. Intentional processes and policies. Professional teams dedicated to the members we serve.

Cons

None identified at this time.

1
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Audigy Response
2mo
Thank you for taking the time to share your experience and for the thoughtful feedback! We are grateful to hear that our training programs, engaged staff, and intentional processes are making a positive impact during your time at Audigy. Creating a strong culture where employees feel supported, prepared, and connected to the members we serve is incredibly important to us, and it is encouraging to know that this is being felt in your day-to-day experience. We truly appreciate your recognition of our professional and dedicated teams. Your perspective helps reinforce our commitment to continuous improvement and employee investment. Thank you for being part of the Audigy community and for the work you do to support our members. We look forward to continuing to grow together!
5.0
8 Dec 2025
Recommend
CEO approval
Business outlook

Pros

I have been at Audigy for many years, and I am genuinely impressed with where the company is today. The leadership team is one of our biggest strengths because every leader has worked in different roles across the organization. They truly understand the needs of members and employees, and that perspective shows up daily in how they communicate, support us, and make decisions. Audigy actually lives its mission and core values. They are not just posters on a wall. We talk about them often and use them to guide how we work. Employee surveys happen regularly, and leadership takes the feedback seriously and makes real changes that employees can see. The office is beautiful with plenty of snacks, and the benefits package is solid, including a gym membership. The culture is genuinely fun and community oriented with an amazing Halloween event where employees and their kids dress up and trick or treat, a chili cookoff, charity initiatives, and other activities that make work enjoyable. Leadership development is something the company invests in heavily. If you are willing to put in the time and energy, there are many growth opportunities and resources to help you get there.

Cons

Expectations are high, and hard work is required. Our members are premier organizations, and they expect premier support, so you have to be ready to bring your best every day.

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