Pros
Strong brand reputation and meaningful public service mission. Opportunities to work on complex workforce matters and collaborate with dedicated colleagues across the organisation. Some teams demonstrate genuine commitment to inclusion and employee wellbeing despite broader challenges.
Cons
During my time in HR, the culture deteriorated significantly following leadership changes within People & Culture. Senior HR leadership often felt insular, with decision-making concentrated among a small group, which limited transparency and broader staff engagement. This created a perception of cliques at the upper levels that could be difficult to navigate. Employee wellbeing and work–life balance were ongoing concerns, with increasing workloads and pressure that were not always matched with adequate support. Communication from leadership sometimes lacked empathy, and many staff felt their perspectives were not fully heard or valued. Overall morale declined over time, contributing to a challenging and, at times, unhealthy work environment.