They severely underpay employees and don't really have a grasp on what they are doing.
They consistently lose good employees and are struggling so much they are putting people ~1 year out of college into managerial positions.
Recently salaries information has become available and it would appear they practice quiet firing, by what can only be assumed is intentional wage theft. Some employees with years of experience are only making a little over the starting salary of others.
Middle management is usually okay, but is hamstrung by upper management. They are very much penny wise pound foolish. Auto Owners is willing to hire and train people consistently rather than pay to retain.
I would NOT recommend working here for any real length of time, other than coasting out the last few years of your career or by getting a year in to start with.