5.0
31 Dec 2010
Former employee
Los Angeles, CA
Recommend
CEO approval
Business outlook
Pros
I personally had a great time working in the audit department. the managment team gives you the ability to make decisions without micromanaging. The claims system is easy to use. If it wasn't for getting an offer to leave the industry completely, I would have stayed. The company is really motivated to make a difference in the insurance industry.
Cons
The most frustrating side of my work was the attitude the clients give us. Adjusters and managers who work for the insurance companies are rude, ill trained and always threaten us to stop using our company for mistakes they make on their side! Instead of working as a team, they treat us like adversaries. Most client claims managers are usually pompus arrogant and rude.