Leadership changes, conflicted business strategy, and long term culture problems caused high turnover of key staff. - Anonymous employee Availity Employee Review

1.0
3 Apr 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

This is an ok place for beginning technologists to get a start. There are positions in the call center, QA, and development with room for advancement. Availity is also a decent forum for technology discussions.

Cons

Availity has had long term culture problems between its home office in Jacksonville, FL and its acquired/merged offices in Dallas and Indianapolis. Many of the top ranking developers and key technology staff have moved on (due to dissatisfaction), or were forced out after the acquisitions. The business models from these offices were also reinvented leading to changes in the product and, in many cases, dissatisfied customers. This has lead to a high job dissatisfaction rate for customer support staff in these offices. Turn over rates are extremely high in these locations. Top heavy and top down leadership style. Yearly bonuses and raises for individual employees are frequently reduced by senior leadership, regardless of numbers the supervisor/manager awards.

Explore other reviews about Availity

5.0
20 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great culture and people. As long as you’re doing your job and producing, I have not run into any micromanaging etc. work life balance is awesome

Cons

Silo’s are common but getting better each day. That can happen with remote companies. Lots of new products and changes with new leadership etc so need to adapt

4.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great place to work Remote Benefits Unlimited PTO Work life balance

Cons

Can feel clique in the upper engineering circles A lot of "rockstar devs" but hard to communicate across teams

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