Trying to change from the old AT&T mindset is proving difficult. - Advanced Solutions Architect (Consultant) Avaya Employee Review

3.0
3 Feb 2009
Recommend
CEO approval
Business outlook

Pros

PBX market leader. Reasonable benefits. Supportive of working at home. Good percentage of technical co-workers are high quality individuals.

Cons

Bloated middle management with little effective policy control. Rampant cronyism and promotion rarely based on performance. Different sections of the company are siloed thiefdoms that don't cooperate or communicate. Company employee intranet websites are a complete mess. The XMS expense system, and the eProject timesheet web page is torturous. Corporate expense policies are unrealistically low-balled (daily meals $30/day, cell phone $40/mo - the list is endless.) I'd guess typical salaries are around the 50th percentile. i.e. You can do a lot better elsewhere.

Explore other reviews about Avaya

5.0
9 Jan 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great people, highly skilled co-workers, flexible remote environment

Cons

Several layoffs during the last years

1.0
14 May 2026
Recommend
CEO approval
Business outlook

Pros

The company used to care about customers, but they removed all the sales people who actually visited and consulted with customers to save travel cost.

Cons

The company's newest CEO, Patrick, only cares about getting back to a Cybersecurity company as fast as possible. Can't sell the company fast enough, but buyers can't get past due diligence periods.

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