3.0
11 Jul 2010
Former employee
Coppell, TX
Recommend
CEO approval
Business outlook
Pros
Avaya used to offer excellent benefits. They allowed for a good work/family life balance. Training was always readily available for all employees via online courses or books.
Cons
Continuous lay-offs since 2000. Lack of communication from senior management. Outsourcing jobs regardless of communication barriers and the amount of time it takes for internal and external customers to resolve issues.