Company in crisis - Anonymous employee Avaya Employee Review

2.0
10 Dec 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Flexible work arrangements. Advanced technology solutions. Good voice customer base. Solid benefits. Good work environment. Solid people to work with.

Cons

Having tremendous trouble growing revenue. Hired a consulting firm to create a sales culture as there is none now. Turning the sales force upside down to try and get better performance. Data Networking unit is struggling. Data Brand is tarnished in US and is not well recognized in IT community so US is a very difficult market to penetrate and grow. Voice telephony business is under attack by numerous cloud voice providers, Cisco, and Microsoft and being rapidly commoditized. Regular layoffs to keep the profits stable quarter to quarter.

Explore other reviews about Avaya

5.0
9 Jan 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great people, highly skilled co-workers, flexible remote environment

Cons

Several layoffs during the last years

1.0
14 May 2026
Recommend
CEO approval
Business outlook

Pros

The company used to care about customers, but they removed all the sales people who actually visited and consulted with customers to save travel cost.

Cons

The company's newest CEO, Patrick, only cares about getting back to a Cybersecurity company as fast as possible. Can't sell the company fast enough, but buyers can't get past due diligence periods.

See reviews by: Helpful|Rating|Date|All