- Good working environment, good equipment for employees.
- Good benefit: phone card per month, meal allowance, health care, bonus per year, ...
Cons
- The salary is not high.
Axon Response
4y
Thank you for your feedback. It’s great to hear you’re enjoying working at Axon. We’re glad you feel like we’ve created a positive environment and support you with the right benefits. This is always a priority for our team, but especially in the last year. We regularly review our salaries to remain competitive and appreciate you sharing. We’re glad you’re with us!
Company morale is low. The other recent reviews stating this are extremely accurate.
Company culture has eroded and the company values don't seem to matter anymore. 'Winning Right' has become lip service.
Senior leadership refuses to address the problems many departments are having with headcount and workload. They don't really care about the customer experience.
RTO makes no sense when most of your team remains remote in the same role, a role in which you spend much of the time on calls with customers and meeting with other team members virtually.
Not enough staff to support the RMS customer base and ticket counts have ballooned.