10 Oct 2019
Azzur Group Response
5yThis is important feedback and Azzur Group will look to further educate our employees on the terms within our client service agreements and the terms and conditions of their employment so that a proactive and positive conversation can be initiated.
When client service agreements and employment agreements are inadvertently violated, it is our responsibility to alert the involved parties of their contractual obligation and resolve the situation. In this instance - the client was contacted and made aware of the issue and it was quickly and amicably resolved. Unfortunately, when the employee was notified, it was apparent that they were unaware of the legal terms and conditions of the employment agreement they had signed. Based on the employee’s positive track record, Azzur Group understood why this individual wanted to pursue other opportunities, did not to pursue any further action, and wishes this employee success.