Pros
There are a lot of great people that work for BBVA Compass. Banking holidays and 3 weeks vacation if you make it to 5 years. Its a job that pays decent, not great.
Cons
Over-the-top sales push with no breaks, one campaign ends and the other one begins the next day! If you do good with sales goals one year, the next year your sales goals will be doubled or tripled so that you can't meet your goals. Micromanagement is the norm. Constant changes in everything-policies, procedures, location of electronic resources, job titles, etc...No downtime during working hours, lunch is the only break. Always having to do required training between customers, so you never learn the material you just complete it to get the back office off your back. This company has a high turnover rate. The lowest paid employees do most of the work but get very little credit and pay. You are asked/pressured to participate in activities to promote BBVA Compass after hours without pay.