- "chained" to desk
- annual raise range between 0-3% based on when you were hired
- hourly wages
- forced overtime if working on phone, email or chat since you can't leave any interaction even if you are supposed to be off the clock
- redundant work since your only task is the phone call/email/chat situation in front of you
- little to no help usually because they expect you to know everything and even if you ask via the help chat sometimes takes 20 mins to get answer