Great culture - Customer Success Executive BCIS Employee Review

5.0
12 Sept 2024
Recommend
CEO approval
Business outlook

Pros

Flexible working and supportive team culture.

Cons

Not a large commission incentive.

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BCIS Response
8mo
Thank you for sharing your experience as part of the team. It’s great to hear that our flexible working approach and supportive culture are making a positive difference for you. We also appreciate your feedback around commission incentives. We review our reward structures regularly and believe the overall remuneration package for our Customer Success roles — taking into account base salary and realistic on-target earnings — sits above the industry average. We’re glad to have you with us at BCIS and value your continued input as we keep developing.

Explore other reviews about BCIS

2.0
8 Jan 2025
Recommend
CEO approval
Business outlook

Pros

You can work from home Brand is recognised

Cons

Poor SLT who do not have the experience needed to perform BCIS will always be under the RICS shadow, it uses the RICS name to build relations, which is failing to obtain its own identity away from RICS.

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BCIS Response
1y
Thank you for taking the time to share your feedback. Since our separation from RICS, BCIS has been pursuing a clear and strategic shift — focused on building our own identity, driving commercial growth, and aligning our operations with long-term goals. We’re proud of the progress made so far and the direction we’re moving in. We recognise that organisational change can be challenging and that not every team member will feel aligned with a new culture or pace of working. That doesn’t diminish the value of past contributions, and we’re genuinely grateful to those who have helped shape BCIS through periods of transition. We’re committed to investing in our people and continuing to strengthen our leadership capability, culture, and employee experience — and we remain focused on building a business that people are proud to be part of. Thank you again for your time with BCIS. We wish you all the best in your future endeavours.
3.0
8 Apr 2025
Recommend
CEO approval
Business outlook

Pros

they are alright, i respect their mission

Cons

bad management, structure and sales team

1
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BCIS Response
8mo
Thank you for taking the time to share your feedback. We’re glad to hear you respected our mission and the work we do. Over the past year we’ve been making significant changes in the areas you mention, including strengthening leadership support, clarifying structures, and investing in building a more consistent, high-performing sales team. We know there’s always more to do, and honest feedback like yours helps us keep improving. We appreciate the contribution you made during your time with BCIS and wish you the very best in your future career.
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