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      BORN SOCIAL

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      Great people and intentional culture but work is not bad processes - Midweight Motion Designer BORN SOCIAL Employee Review

      4.0
      5 Jan 2026
      Midweight motion designer
      Recommend
      CEO approval
      Business outlook

      Pros

      Talented team mates, ambitious company goals, big clients, good benefits, kind and inclusive culture, good feedback culture and people management. I had a great time working with the teams I was in and met loads of great people. Potential for amazing ideas and executions

      Cons

      Bad processes are holding the creative ideas back and wasting time and money, There is a lot of talk about changing structures but no real evidence of the change. There are redundancies in resourcing but that is the weakest in terms of the work being split up efficiently and executed. Briefing is unclear and not set up for collaboration and then people want to shift the blame. Creatives are super talented but the production process doesn’t allow for the work to be at the level they want it to be. When a client has to much money they dictate unreasonable asks and there isn’t enough push back. The work suffers and people get burnt out. Personally I didn’t get a lot of satisfaction from the work

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      BORN SOCIAL Response
      5mo
      Hi - we really appreciate you sharing such thoughtful feedback. You make some good and fair points around tension between process and output. It's a challenge most agencies grapple with, especially as they scale too 200 . As you've mentioned its something we've been candid about really focussing on in the second half of this year and this work is definitely starting to pay off. Thanks again for your review - especially for all your positive words on our ambition, people and culture. We agree on that too!

      Explore other reviews about BORN SOCIAL

      5.0
      2 Jul 2026
      Smm manager
      Recommend
      CEO approval
      Business outlook

      Pros

      I have just finished up a 3 month SMM FTC with Born Social am genuinely a bit sad to leave! I was really impressed with the strong, collaborative work-culture & even though I worked remotely, I felt part of the team & fully supported from day one. My experience was made even better by reporting in to Zoe who's a healthy mix of patient, uplifting & professional. The agency adopts clear processes & I learned a lot around brand building, stategy & creative, particularly when working with new accounts. Born's client list is top notch. Before the FTC I contracted as a "Croudie" for 2.5 years whilst living in Europe & travelling India. I loved seeing how the moving parts come together to work fluidly as one. Highly recommend the Croud Network to anyone who wants to work ad-hoc or remotely.

      Cons

      If I were to be very critical it the workflow could be low / high, but fully appreciate this is the nature of agency. Born managed resource allocation well via their professional services automation platform.

      3.0
      17 Jun 2026
      Social account director
      Recommend
      CEO approval
      Business outlook

      Pros

      Young and dynamic super cool projects

      Cons

      Too many slacks messages? Groups and subgroups and could improve communication

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