Extreme Turnover - Anonymous employee Backroads Employee Review

1.0
27 Dec 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Backroads has hired some truly exceptional people to do the non-management work. They are smart, driven, and incredibly welcoming.

Cons

- Turnover is high, with people from all departments leaving every week. - The pay is way below market for the Bay Area. - The teams in charge of making changes seems to ignore feedback. - The tech being is poorly built and makes everyone's jobs much harder. - Career growth, company structure, and promotions are not standardized, making it tough to know what to do to move up. - Training is almost non-existent. - Turnover leads to a loss of knowledge, which makes training or asking for help much harder. Backroads has had ample time and opportunities to make positive changes, but they have not and have opted for hiring all the time to make up for the massive turnover.

avatar
Backroads Response
3y
Thanks for taking the time to share your perspective- we benefit from hearing all of our employees’ feedback. We’re happy you found our hires and the people Backroads attracts to be smart, driven, and incredibly welcoming. We hear you on IT. We’re making big investments to improve our IT because we’ve received many comments like yours, so we’re doing our best to meet our employees’ needs as we move forward. We’re also taking a deep dive into our training programs to expand them based on our employee feedback. We’re committed to always growing by taking feedback like yours and translating it into actionable next steps- thank you for our feedback and we wish you the best.

Explore other reviews about Backroads

5.0
26 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I find that its a great workplace where folks are encouraged to speak up, take initiative, and problem solve together. I think it reflects well that there are many tenured people at the company.

Cons

There are many systems that do not always seamlessly work together so it can take extra effort to find the resources that exist & high cost of living in Bay Area can be challenging to keep up with.

5.0
11 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The product (luxury active vacations) is phenomenal. It's great to be able to have confidence in what we're selling and know we are leading the industry in quality. Coworkers are great - hard working and fun. They also do a good job with benefits, especially trip credits and retirement plans.

Cons

Bay Area cost of living is quite high and while the sales role isn't a tech sales job, increased compensation would go a long way considering working remotely (full time) is essentially not an option.

See reviews by: Helpful|Rating|Date|All