- Turnover is high, with people from all departments leaving every week. - The pay is way below market for the Bay Area. - The teams in charge of making changes seems to ignore feedback. - The tech being is poorly built and makes everyone's jobs much harder. - Career growth, company structure, and promotions are not standardized, making it tough to know what to do to move up. - Training is almost non-existent. - Turnover leads to a loss of knowledge, which makes training or asking for help much harder. Backroads has had ample time and opportunities to make positive changes, but they have not and have opted for hiring all the time to make up for the massive turnover.