It's a battle - Customer Experience Specialist Balfour Beatty Employee Review

Great Team Culture, Great Managerial Support

Occasionally there are long hours

None, save your time and don’t apply

If you value your sanity, integrity, or basic respect as an employee, stay far away from this company. I was in a management role and was routinely instructed to write up technicians daily—often for unclear or inconsistent reasons. Upper management would tell me one thing behind closed doors (like requiring Saturday work), then completely contradict that in front of employees, making me look incompetent and dishonest. The double standards and manipulation don’t stop there. I was required to work on a day I had scheduled PTO, only to be forced to still use my PTO anyway. That pretty much sums up how little they respect employees’ time or boundaries. Leadership is painfully unprofessional. My direct supervisor avoids accountability entirely—no performance reviews, no feedback, no communication. Instead, they sit silently while someone else (who isn’t even your manager) delivers write-ups. No eye contact, no explanation, no leadership. The most concerning part is how calculated their actions feel. I was written up without valid cause, only to be told the next day that it disqualified me from receiving a retention bonus. Conveniently, this all happened the same month retention bonuses were being paid out. At the same time, I had been directed to write up my entire team. It’s hard not to see a pattern of targeting employees to save the company money. Morale is nonexistent. Trust is nonexistent. This is not just a poorly run company—it’s a toxic environment where employees are set up to fail and leadership operates without transparency or integrity. Avoid at all costs.