Beware, don't invest your time or energy here - Design Ballard Designs Employee Review

1.0
15 Jun 2017
Recommend
CEO approval
Business outlook

Pros

Discount on products for Ballards and any Cornerstone brand company.

Cons

Income potential is very limited. Difficult to function in an environment where co workers, management and corporate politics have gotten by on a mentality of bullying, berating, cold shoulders, social alliances and nepotism. Leadership directives, training and job description parameters don't exist. Very difficult to function Successfully with no clear focus or direction. Very rudimentary level of functioning. Customer service is in an abismol state, customers are cancelling orders at an astounding rate. Very sad. There is not one person in the building that honestly loves their job. Lots of people just showing up, with their egos on their sleeves and chips on their shoulder.

Explore other reviews about Ballard Designs

5.0
16 Jan 2026
Recommend
CEO approval
Business outlook

Pros

I loved my time at Ballard Designs, where being on the marketing team gave me the opportunity to contribute to a wide variety of projects and grow my skills

Cons

A downside was limited opportunities for advancement, with few options to move up in job titles, and compensation tended to be on the lower side

1.0
31 Mar 2026
Recommend
CEO approval
Business outlook

Pros

You get to work in a field you enjoy with other creative people. The hours worked allow for a great work life balance

Cons

Any update, software change or operations change are poorly planned and executed resulting in a high level of frustration for the retail store teams and for the guest they are trying to serve. Leadership is clueless about how to affect change within the brand. They have ideas, that are never completely thought through or the execution of those ideas is a failure. The company launched a new software system for our POS company wide in May 2025. The team has spent 5 years working on this new system. Day 1 of the launch, the stores couldn't even open due to the new system moving too slowly. The first week the system was used, everything was broken, orders were dropped, functions did not work, product was not in the system and there was no clear way to assist with guest issues.

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