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Thank you for taking the time to share your feedback and for being part of the Bannatyne Group team. We’re really pleased to hear you’ve enjoyed the support of your colleagues, opportunities for overtime, and the use of our facilities. We’re sorry to hear that aspects of your experience have left you feeling unappreciated. Creating a positive and supportive environment for all team members is extremely important to us, and we recognise the impact management style, workload, and working environment can have on wellbeing and job satisfaction. Your comments regarding treatment room standards, team morale, and staff turnover have been noted and will be shared with the relevant teams for review. Honest feedback helps us identify where improvements are needed, and we appreciate you taking the time to provide it. We wish you all the very best for the future. People team