3.0
4 Oct 2023
Former employee
Recommend
CEO approval
Business outlook
Pros
Hybrid remote. Wonderful colleagues. Good work-home balance. Loved my clients, especially the regulars. Company paid education options. Nice office. Decent benefits.
Cons
Management lacks empathy. Moved away from technically educated management to call center management. Metrics over-pushed. Micromanagement has become rampant with new metrics. Knowledgeable and skilled techs walked away with no counter offer, in favor of cheaper employees. Poor quality training. Insider trading. Recent major security breaches.