Desktop Support - West Herts Hospital Trust - Anonymous employee Bates Group Employee Review

Flexibility, challenging projects, variety, driven colleagues.

Unpredictability of deadlines (although to be expected in the financial services industry).

Good location next to fancy restaurants.

Bates Group presents itself as a firm with a deep bench of experts across various fields, but the reality is quite different. Many of the professionals listed on their website don’t actually do active work for the company, and their expertise is more for show than substance. Additionally, they have a pattern of hiring contractors to provide specialized knowledge, only to phase them out once the internal team has been trained on their insights. Instead of fostering long-term collaboration, they treat contractors as temporary knowledge sources and let them go as soon as they've extracted what they need. This creates an unstable and frustrating work environment for contractors who expect fair treatment. If you're considering a contract role here, be prepared for a short stint with little long-term security.