Long closing hours, heavy lifting and gratis - Sales Associate Bath & Body Works Employee Review

3.0
10 Aug 2019
Recommend
CEO approval
Business outlook

Pros

You are in a fun and upbeat environment. You get free company goodies (gratis) every new season line they launched. Good first job to get your feet wet in sales and to become comfortable talking with people.

Cons

Depending on the management of your store, you may stay 2-3 hours after the store closed stocking and cleaning, and expected to stay later than your written schedule. There’s too much heavy lifting (like imagine how heavy your bag feels when you’re carrying 8 shower gels... yeah, well multiply that by about 5 or 6 and that’s how heavy product boxes were). Call-ins are a long running joke at B&BW. It’s where you are scheduled a “maybe we’ll need you or maybe we won’t” shift. You will have to keep your personal schedule open that whole day not guaranteed to work and call in 1-2hrs before that shift to see if they need you. It’s highly inconvenient and hopefully they’ve stopped that process since I’ve worked there. No growth past store manager. They don’t hire upper management like district managers and beyond from inside.

Explore other reviews about Bath & Body Works

5.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

I previously worked in the field (for a different brand) and we were always so weary of corporate teams coming into the stores. However, the corporate team at Bath & Body Works is absolutely incredible, supportive, and does everything they can to advocate for the stores. The entire Store Ops team is full of people who care deeply about the brand, the store associates, and the customer.

Cons

A lot of meetings. But being remote, it was nice to see faces throughout the day!

1.0
7 May 2026
Recommend
CEO approval
Business outlook

Pros

Good discounts on merchandise, easy work.

Cons

I would have loved to purchase some of their products conisdering the 40% off discount for employees, but they failed to pay me enough to sustain myself let alone buy from their store! I was getting paid about $150 every two weeks! They never notified me about how little I'd be working or about what my schedule would be like, my shifts were completely random. If you want a set schedule each week. this job isn't for you, you're lucky to get 1 shift a week that only lasts about 3-4 hours. Once again, my supervisors failed to mention this, thinking it was more important that I know how to sell products than whether or not I get paid enough to survive. I don't know why there was so much emphasis on selling merchandise to customers anyway, these products practically sell themselves. I had a lot of questions starting out since I was a NEW EMPLOYEE and all and had never worked a job like this in my life, but for some reason my supervisors failed to see this and instead made me feel ashamed and embarassed for asking the simplest of questions. They'd actually get mad and a little sassy at me for asking a question, like where a specific item was or how to do a return. I have to remind you, I had just started and my shifts were so sporadic it was difficult to retain all the info, so I HAD to ask questions.

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