Please read if you are considering BBW management... - Co-Manager Bath & Body Works Employee Review

1.0
18 Jun 2015
Recommend
CEO approval
Business outlook

Pros

Great team environment, strong training program for leadership

Cons

Just about everything else. I have been a manager for 3 years, and in that time have had my work-life balance completely deteriorate. I worked hard for my promotion, and have gotten stuck as a co-manager. You cannot get promoted or looked at beyond that point without favoritism from a DM, and in the last 6 months they have fired over 30 of them in a new realignment. New sales metrics have created a way to weed out associates who have limited availability due to other jobs or commitments. The employees we do have are wonderful, but find themselves overworked and stressed about making "every segment go green". Because if they don't hit their metrics, they wont get hours. DM's do not provide much encouragement other than the occasional email that becomes an indictment of stores not converting enough customers, even when they make plan. When I first started at this company 5 years ago, it was all about having a family atmosphere and making you the best manager you could be. My district manager, store manager, and many more in surrounding stores were helpful, encouraging people who loved the brand and its values. And in the last year, they fired or performance managed almost my entire district's leadership out, and have taken a "no-nonsense" attitude to not making plan. We live on the Canadian border and have a ton of Canadian traffic that we relied on for years, but with BBW flooding the Canadian market, we do not have the same traffic but are held accountable to the same numbers. How high is high? You tell me. BBW paid its CEO $25 million dollars last year, while crying broke, forcing us to work ridiculous hours and restructuring our bonus plans so that store managers receive a major bonus, while the co-managers and sales leads who have done all the work supporting these new people in place receive a pittance in comparison. I reached out to both my store manager and DM about wanting to go back to school and furthering my development, and they countered with putting me on a Performance Improvement Plan because I was not "bought in".

Explore other reviews about Bath & Body Works

5.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

I previously worked in the field (for a different brand) and we were always so weary of corporate teams coming into the stores. However, the corporate team at Bath & Body Works is absolutely incredible, supportive, and does everything they can to advocate for the stores. The entire Store Ops team is full of people who care deeply about the brand, the store associates, and the customer.

Cons

A lot of meetings. But being remote, it was nice to see faces throughout the day!

1.0
7 May 2026
Recommend
CEO approval
Business outlook

Pros

Good discounts on merchandise, easy work.

Cons

I would have loved to purchase some of their products conisdering the 40% off discount for employees, but they failed to pay me enough to sustain myself let alone buy from their store! I was getting paid about $150 every two weeks! They never notified me about how little I'd be working or about what my schedule would be like, my shifts were completely random. If you want a set schedule each week. this job isn't for you, you're lucky to get 1 shift a week that only lasts about 3-4 hours. Once again, my supervisors failed to mention this, thinking it was more important that I know how to sell products than whether or not I get paid enough to survive. I don't know why there was so much emphasis on selling merchandise to customers anyway, these products practically sell themselves. I had a lot of questions starting out since I was a NEW EMPLOYEE and all and had never worked a job like this in my life, but for some reason my supervisors failed to see this and instead made me feel ashamed and embarassed for asking the simplest of questions. They'd actually get mad and a little sassy at me for asking a question, like where a specific item was or how to do a return. I have to remind you, I had just started and my shifts were so sporadic it was difficult to retain all the info, so I HAD to ask questions.

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