Stay away. Not a friendly company. - Co-Manager Bath & Body Works Employee Review

1.0
16 Jan 2016
Recommend
CEO approval
Business outlook

Pros

None really. It's just another retailer. Discount can be nice but the sale always out weighs it. It's a no win.

Cons

No balance. Expectations are high and unachievable. Managers will talk about other managers behind their backs. If you ask questions to better yourself, secretly your chastised. They have no qualms writing you up for the smallest things. Clock out a minute early, documented conversation. Stay late they have a problem. Leave on time your not dedicated. "goals" every two hours are crazy. If your scheduled to work it's very easy to be called and say don't come to work since sales are not being met. It has not been uncommon to have 1 manager and 1 associate work alone on a Friday due to slow sales. Key Performance Indicators are unobtainable at times when working with customers for three minutes or less. $10 an hour is nice but NOT competitive in the mall. Recently the company dropped all assistant salaried managers and replaced them with $14 hourly supervisors. A free lotion or spray here and there is nice but it's not worth the stress. Floor sets are suppose to be until 1-2am. They end up being from 7pm until 7am then they expect you back in only hours afterwards. Company culture is not friendly. Corporate management doesn't understand what happens at the store level and the difficulties and challenges teams are faced with. Mid-level management above stores can be very unsupportive in times of need. And the management bonus structure, is impossible to obtain.

Explore other reviews about Bath & Body Works

5.0
21 May 2026
Recommend
CEO approval
Business outlook

Pros

Fun co-workers and friendly management

Cons

Floor sets are long and late but easy hours Random hours

1.0
7 May 2026
Recommend
CEO approval
Business outlook

Pros

Good discounts on merchandise, easy work.

Cons

I would have loved to purchase some of their products conisdering the 40% off discount for employees, but they failed to pay me enough to sustain myself let alone buy from their store! I was getting paid about $150 every two weeks! They never notified me about how little I'd be working or about what my schedule would be like, my shifts were completely random. If you want a set schedule each week. this job isn't for you, you're lucky to get 1 shift a week that only lasts about 3-4 hours. Once again, my supervisors failed to mention this, thinking it was more important that I know how to sell products than whether or not I get paid enough to survive. I don't know why there was so much emphasis on selling merchandise to customers anyway, these products practically sell themselves. I had a lot of questions starting out since I was a NEW EMPLOYEE and all and had never worked a job like this in my life, but for some reason my supervisors failed to see this and instead made me feel ashamed and embarassed for asking the simplest of questions. They'd actually get mad and a little sassy at me for asking a question, like where a specific item was or how to do a return. I have to remind you, I had just started and my shifts were so sporadic it was difficult to retain all the info, so I HAD to ask questions.

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