Good learning opportunities, but a fearful environment and unfair expectations. - Dev Baytech BPO Employee Review

2.0
24 Apr 2025
Recommend
CEO approval
Business outlook

Pros

The company has a friendly team, where coworkers are supportive and helpful. It offers good opportunities to learn and grow, including training programs and team-building activities. The focus on AI and software development means developers have the tools they need to do their work. The shareholders and COO are supportive, helping create a positive atmosphere.

Cons

The company uses outdated technology and lacks proper documentation, making work harder than it should be. Employees are often overworked and underpaid, with overtime expected but not paid extra. The salary promised is sometimes not delivered. The company also has a fear-based culture, where employees, especially OJTs, feel they could be fired for small things at work. The KPI system seems to be used to easily fire employees, sometimes for unfair reasons, which creates a stressful and toxic atmosphere. The CEO's behavior is a problem, too. She often shouts and publicly degrades employees, which lowers morale. The workplace also has loud and distracting music, which affects focus and team morale.

Explore other reviews about Baytech BPO

1.0
22 Jun 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

• Salary is within market average. • Free lunch every so often.

Cons

• There's no such thing as "Free Lunch". Remember those memes about companies trying to compensate for toxic culture with pizza. • Managers are highly inexperienced. They're also indecisive and fickle. This isn't the company where you should expect to learn good corporate habits. • 7+ years in existence yet the scale of the business and their products are still on the medium-enterprise level. • Very high attrition rate. Don't be swayed with how they have a handful of employees that have been with them since the beginning at 7+ years. That's nothing compared to the majority demographic with only 2 years or less. • Ending contracts before your 6th month to avoid regularization is normal here. The managers say it's because 'you don't meet our standards', yet they don't even try to coach or mentor anyone. Waste of applicant's time. • People just come here to clock-in. Nobody's passionate about their work. • Overtime is normal and there's no active effort to change this. • This is one of those BPOs that could be featured on the news being raided by the authorities. There are violations where management is aware but there's a lot more they don't even realize can get them sued. (See earlier point about managers being inexperienced.)

2
2.0
18 Dec 2024
Recommend
CEO approval
Business outlook

Pros

- The company provides adequate support with equipment and promptly addresses any hardware issues or blockers. - Having dual monitors for development is a great perk. - Colleagues are friendly and easy to work with, creating a collaborative atmosphere.

Cons

- Project managers tend to overpromise on tasks, resulting in too many assignments for a small team to handle effectively. - The tech stack is outdated, and the codebase is messy with poor structure and a lack of best practices. - The absence of proper coding principles and patterns leads to a chaotic codebase, where even simple changes require extensive editing of unrelated sections. This can also involve working with old legacy code. - The workload often leads to overtime, but it is not compensated financially. Instead, overtime is "compensated" with paid leave, which is not ideal because taking leave only shifts the workload, leaving more tasks to be handled later. - The company is not a good starting point for early developers due to the lack of structured learning opportunities, coding principles, and proper mentorship.

2
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