Pros
• Salary is within market average. • Free lunch every so often.
Cons
• There's no such thing as "Free Lunch". Remember those memes about companies trying to compensate for toxic culture with pizza. • Managers are highly inexperienced. They're also indecisive and fickle. This isn't the company where you should expect to learn good corporate habits. • 7+ years in existence yet the scale of the business and their products are still on the medium-enterprise level. • Very high attrition rate. Don't be swayed with how they have a handful of employees that have been with them since the beginning at 7+ years. That's nothing compared to the majority demographic with only 2 years or less. • Ending contracts before your 6th month to avoid regularization is normal here. The managers say it's because 'you don't meet our standards', yet they don't even try to coach or mentor anyone. Waste of applicant's time. • People just come here to clock-in. Nobody's passionate about their work. • Overtime is normal and there's no active effort to change this. • This is one of those BPOs that could be featured on the news being raided by the authorities. There are violations where management is aware but there's a lot more they don't even realize can get them sued. (See earlier point about managers being inexperienced.)