Behind the Scenes.... - Sales Associate Belk Employee Review

2.0
8 Nov 2012
Recommend
CEO approval
Business outlook

Pros

There are very little incentives if you work for Belk part-time since you don't get any benefits or paid time off. You will get the extra 20 percent discount for shopping in the store, which is okay but not great, since they pass out 20 percent coupons like candy at the front door to all customers.The biggest perk is being left alone to work. Usually you will not even see a manager unless you aren't getting enough credits. So for the most part, you are on your own about how you want to arrange things in your department and rotate sales with your co-workers.

Cons

Don't be fooled by their suggestion box in the break room, your ideas as a sales associate are not important to the company. What is important is that you reach your credit goals and maintain the customer service score. Hopefully if you take this job, you are good at manipulating people to do things they don't need or truly want to do, and have no qualms about how it might affect their life in the long run. A lot of people now are smarter about store credit and won't take you up on your pleas to open them an account, but you'll get the occasional buyer that absolutely can't live without that 300 dollar Keurig Coffee Brewer and will patiently wait while you sign them up for high interest rates and inevitable debt. If you are on the operations team, just know that means you'll be expected to do everything that sale associates do, only without the duty of getting credit. You will also be under appreciated. Sales associates know that you can cash out customers, so if you are putting away clothes in their department, don't be surprised if you find them on a long cigarette break, while you do their job and yours. And don't forget the fitting rooms, since there is no limit to how many items customers can take in there at a time and some women think that's their opportunity to play dress up with designer clothes and leave them mangled and full of make-up in a dirty heap on the floor. You'll spend more time cleaning up just so you can do your job, which is supposed to be markdowns, or putting out freight. But you'll find this hard to complete if the department is a wreck. You'll be blamed for that as well, since there is no clear description of what operations is supposed to do, because management likes to use them for so many different things that should actually be the responsibility of the sales team or the department mangers. To sum it up, Belk wants their store to appear like a high end department store, even though the people that maintain the store are not appreciated and work harder than they are paid to. Yes, every once in awhile the store manager might spring for lunch or pass around a bag of sausage biscuits for all your hard work, but wouldn't you just rather get a raise, or genuine recognition for what you do? Wouldn't you rather just see your department manager out on the floor getting credit with you, and making thoughtful decisions about how their areas should look? Should it all be left on your shoulders?

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5.0
26 Aug 2025
Recommend
CEO approval
Business outlook

Pros

Cool people decent discount reasonable work load

Cons

Poor ownership and scheduling issues

3.0
19 Jun 2026
Recommend
CEO approval
Business outlook

Pros

I love the job and the work I do. Regional and corporate leadership are amazing.

Cons

Dated business practices. Less than bare minimum staffing causes so much unnecessary strain on employees. Hard working employees have to do the work of multiple employees because the staffing is not sufficient. Very difficult to have a work life balance when you're constantly in burnout with high levels of stress.

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