Non-DOT driver - Non-Dot Driver Trainee Ben E. Keith Employee Review

1.0
18 Nov 2016
Recommend
CEO approval
Business outlook

Pros

The money was good for a non-degree job.

Cons

Easy to get injured. Have to lift a heavy dolly load to pull and drag it over the curbs and some restaurant entrances have no-ramp hump entrances right at the door. Most of the floors are wet & slick. The force you have to use to pull the loaded dolly over the humps is so great, your non-slip shoes lose traction causing you to slip and fall with the whole dolly & load falling right on top of you. I only lasted a week, so I wasn't there long enough to sustain any major injuries. The trainer was telling me stories of workers falling off the ramps going out of the trucks & having to get stitches, but having to wait till the end of their shift to do so. If you go forward down the ramps with a heavily loaded dolly, it takes nothing to lose balance and lose the load and get injured, It didn't happen to me, but it almost did. I did temporarily injure my knee because of the gravity and speed going down the ramp. The only semi-safe ways of going down the ramp is to use a dolly with a brake and use the brake as you go down. Most drivers think they are too good for brakes, so they carry dollies without brakes. So the only way to go down the ramp semi-safely is to walk backwards with the dolly, not using the wheels, but using the plate of the dolly to slide down the ramp. The ramps are so skinny, there's only about half of an inch on both sides of your dolly load on average as you're going down the ramp. If a dolly wheel hits the side of the ramp hard enough to lose balance, you could lose your whole load and get injured, as well. The trainer said when it rains, the ramps get slicker. They're already slick. It feels like the ramp is ripping the tread off your shoe as you walk up and down it. There's just no way to stay safe on the job, and they refuse to lighten up on the dolly loads, making it impossible to lift the dolly loads over non-ramp entrances to where you're dropping yours loads off at. I've had many instances where I almost threw my back out trying to lift dolly loads over humps going into the stores, restaurants, etc. Some places would make you wait to unload causing your shift to last even longer.

Explore other reviews about Ben E. Keith

5.0
2 Jul 2026
Recommend
CEO approval
Business outlook

Pros

great job and good work life balance

Cons

no cons everything has been great

1.0
13 May 2026
Recommend
CEO approval
Business outlook

Pros

There was always food. They catered food in constantly from their customers for different events. Fridays they would have free doughnuts in office. They had great coffee machines, and always gave away free beer. Nice offices downtown and most of the employees are really nice people.

Cons

There was a lack of leadership in the part of the downtown Fort Worth offices in the tech area. A lot of changes and no one seemed to know what they were doing. The leadership at the downtown office did not know much about the technology and was trying to implement a new application that nearly wiped out the entire Fort Worth branch because they chose to pay a third world company millions of dollars to develop something that the employees that they had in office could have completed with half the hassle and most likely half the price. But the leadership team does not know enough about the technology they are trying to implement to know what they have in front of them. I saw many good programmers leave or get forced out by the use of performance plans with unrealistic expectations. We had a guy that could write code in 5 different languages. he learned PHP just for this job, then when upper management decided they were going to use the third world company to write the code for their sales application, they put him on an employee performance plan and kept changing the goals to get off of the plan, which eventually led to his termination. They are also falling behind technologically, still using COBOL and JCL when they should have upgraded systems years ago. All of the programmers are older and have either been there forever or are contractors because they can not keep new employees. As a programmer I would suggest looking elsewhere unless you like COBOL. Then this place may be right for you.

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