Pros
remote work, supposed flexible schedule, benefits promised but unattainable
Cons
This other therapist summed it up nicely: "Better Help is a terrible option for the telehealth therapist that wants to work virtually. Better Help essentially takes a 70/30 split in their favor. You can expect to make $22.5/hour for the first 7 clients you see in a week, because of the way their pay-scale is structured. They advertise as "starting at $30/hour" but fail to inform you that there are 45 minute session caps, and so you're actually making $22.50/session, not $30. They encourage constant messaging with clients in order to make more money "per word" sent/received, which enforces terrible boundaries and unhealthy therapist-client dynamics. They invest millions of dollars, it seems, in advertisements and celebrity deals, but fail to pay the people who are keeping them "in business" a livable wage. They are a tech company and their number one priority is to make money for themselves-- not for the hardworking, educated, credentialed therapist that keeps their clients "subscribed" in the first place. You're better off going to a different online platform that values therapists, that allows you to get credentialed with insurance companies, and to set your own cash rates. This job is not sustainable. You will burn yourself out if you try to make this your only source of income-- it's not doable. I have submitted feedback from 2021-2024 on every survery they provide pleading for better pay for therapists but nothing changes. Don't bother- don't contribute to their continued exploitation of therapists."