Toxic train wreck - Anonymous employee BetterUp Employee Review

1.0
25 Sept 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Always the people. The people are great, but so many of the good ones have left or were unfairly let go in recent RIFs.

Cons

- Managers with no training - too many junior managers with no skills. Ironic for a coaching company. - Toxic senior leadership - constantly gaslight you on all hands and other calls while in the background doing everything possible to squeeze every drop of productivity out of you - Too many VPs - who is going to do all this work? Great job to the senior leadership on your 100th strategy shift this year. Any thoughts on who will do the work? - No work/life balance - CEO laughs at concept of work life balance. No wonder so many of us work nights and weekend to hit unrealistic deadlines - Endless strategy shifts - the company as no clue where it’s headed. The wrong people are manning the ship. If you’re hanging on for an IPO, you need to start looking inward. - Lack of resources - despite losing almost 20% of the company over the last year, we have not backfilled the roles. The workload has also simultaneously increased considerably over the last year - Celeb obsessed - too many bad celeb involvements. Brene is ok but is problematic. Cant imagine what we spend on people like Adam Grant, etc. - No raises - we haven’t had a raise or COL adjustment in years. - No more remote - despite most of us being hired as remote worker, the rug pull has started. It’s only a matter of time before they start forcing us all back to the office. - No recognition - work your a** off but if you’re not in the inner circle, good luck to you.

Explore other reviews about BetterUp

5.0
10 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

High achieving (but friendly, collaborative) environment, great for driven professionals looking to uplevel their skills and career, flexible work schedule allows me to prioritize school pick ups and personal life, company wide summer and winter breaks every year plus "inner work" days off and volunteer days, career opportunities for advancement (at least in my dept.), You'll work with some of the most capable, driven, kind individuals. I've been here for 3+ years and have no intention to leave, I like the work I do and the team I work with.

Cons

High achieving, high performance culture isn't for everyone (clearly). If you're looking to coast, this is not the place for you. There are pockets in the org with bad managers or poor leaders, and I agree they should be weeded out ASAP because they're clearly bringing down the majority of the org which is filled with decent people who want to do the right thing and do good work. I wish they had a 401k match.

1
4.0
29 May 2026
Recommend
CEO approval
Business outlook

Pros

great client pool - smart, motivated leaders and would-be leaders in large organizations worldwide; little need to do independent business development beyond keeping public profiles up to date; billing and tracking payments one master client instead of many individuals; learning opportunities now with CEUs; opportunities to network with other coaches

Cons

AI emphasis is resulting in fewer sessions and lower client engagement and satisfaction overall; developmental science behind coaching being dumped as primary product selling point in favor of giving superficial, cookie-cutter responses to vague corporate behavioral buzzwords, fees low with continual downward pressure; no longer sustainable for highly trained coaches as primary piece of income stream so best coaches leaving or reducing available hours. Like a couple other platforms, it's becoming outsourcing of shallow upskilling at scale for all but the most senior leaders. That senior work is still quality coaching but too underpaid for it to make sense as anything but a way to fill excess capacity.

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