One of the few CEO's who really cares about his employees and helping others - Customer Care Beyond, Inc. Employee Review

5.0
30 Nov 2013
Recommend
CEO approval
Business outlook

Pros

There are multiple departments to move to throughout the company. Patrick, the CEO, is a genuinely nice person (in my personal experience) who will take the time to stop and talk to the employees as he walks through the different offices. He is open to suggestions from employees on how to improve work processes and benefits which he has implemented. I have read some of the reviews and there are other former and current employees who have a different opinion. The co-workers are wonderful people.

Cons

It can be discouraging when trying to advance to other departments when many employees apply for the same position. There does seem to be favoritism, but I have noticed some improvement during the time I have been here. There is a lot of micro management.

Explore other reviews about Beyond, Inc.

5.0
13 Jun 2025
Recommend
CEO approval
Business outlook

Pros

great leadership and good processing

Cons

No Heirarchy in the company

2.0
9 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Coworkers are my main reason for coming back daily, I'd hate to let them down.

Cons

Toxic ceo is more focused on being confrontational than productive. The consensus in his town hall meetings is to 'keep your head down, avoid direct eye contact, do not ask questions'. He's focusing on building the upper management team while regular layoffs of people who actually do the heavy lifting is reducing our actual output.

3
See reviews by: Helpful|Rating|Date|All