Benefits are going down for many employees - Customer Service Beyond, Inc. Employee Review

2.0
7 Oct 2021
Recommend
CEO approval
Business outlook

Pros

Great health insurance, reliable work, secure company.

Cons

Overstock seems to care about social issues but they care less and less about their people. This is most evident with some new leadership. Overstock has shown record growth since the pandemic hit. While it is true that a modest pay increase was offered, as well as a performance-based bonus, this feels like a response to the industry to stay competitive with the likes of Amazon and Wayfair. However, they have ended their practice of transparency about employee incentives or seeking employee feedback on how these incentives are prioritized. They have not reinstated several benefits that have been suspended since the pandemic began. One of the most visible benefits, a raffle every year in October during their anniversary used to have things like paid vacations, big-screen TVs, furniture sets. This was an awesome thing to have before the holiday season kicked in as an employee here. This year they are offering only a selection of office equipment. Overstock cares less and less about its employees, a very bad look during the Great Resignation. While they have a good public stance on many social matters, actions speak louder than words.

Explore other reviews about Beyond, Inc.

5.0
13 Jun 2025
Recommend
CEO approval
Business outlook

Pros

great leadership and good processing

Cons

No Heirarchy in the company

2.0
9 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Coworkers are my main reason for coming back daily, I'd hate to let them down.

Cons

Toxic ceo is more focused on being confrontational than productive. The consensus in his town hall meetings is to 'keep your head down, avoid direct eye contact, do not ask questions'. He's focusing on building the upper management team while regular layoffs of people who actually do the heavy lifting is reducing our actual output.

3
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