Network Support - Anonymous employee BigAir Group Employee Review

Worked for a company that was acquired by BigAir a few years ago. Seems that we came in near the end of the "care for your employees" culture. Was nice to see all the separate company offices flown to a central spot to have a once a year christmas party (last occurance that year). Company provided shares to each employee once a year. CEO was actually a pretty cool guy, and seemed to listen to the staff in the early days.

Manglement seem to be trying to run the middles tiers of the company like they're fueding barons from the middles ages. Continuous sandbagging and finger pointing. Employees made to feel like they're definitely replaceable unless they make themselves available as demanded. "Pay reviews" were more often an excuse to freeze pay. Pretty much watched most of the worthwhile senior staff and knowledge in the company leave or be made redundant in the last two years, heaping their work onto the few people that are irreplacable until they burn out. We seemed to have a large number of moderately competant technicans in NSW that were never really busy, and whilst they always seemed to be stuggling for more techs up in QLD.

Unfortunately, most pros have dwindled in recent years.

It started out great, but quickly went downhill. We had performance bonuses, employee share schemes, overtime, travel allowances, Christmas parties and so on. However, every year, those bonuses dropped off. There became no sort of incentive to do well, or to even stay in the job. You were repeatedly expected to do overtime above and beyond what you were contracted to, and then would be under scrutiny if you tried to lodge overtime. "Why did you take this long to do this? What did you do on this day?". Bonuses were removed completely, no annual KPI bonuses, no share schemes. Nothing for doing your job well, just a pay slip every month to go home with. There was no vision of onwards and upwards within the company. The position which you were hired for was where you'd stay for most of your employment. If a job did open up that you may have been interested in, it would end up becoming an off-shore position. There was no culture, no work social parties and no engagement with employees other than anything related to work. While a few did their best to change this, they were mostly shut down.