Pros
There're a few talented people in the office that generally cares about the success of the company.
Cons
BigCommerce is a really political company. There are always people being forced out, fired, or laid off because they don't belong to the Big Boys Club. In recent months, the SF office have eliminated a large number of roles (Products, Engineers, Managers, Directors), and the reason given was a workforce reduction. However, within a few days after the "workforce reduction" the company see the need for a "growth and expansion" by promoting a group of Caucasians to the same positions that was previously held by Asians. BigCommerce had a history of promoting only people of certain color to take on the more important expanded roles, regardless of whether they achieved anything. The leadership team, especially within Engineering, often gets promoted over and over simply by hiding in a conference room passed out drunk or gossip with their minions. The leadership team offers very little toward the minimal viable products nor made any contributions other than crack jokes in meetings. The CEO and CTO have done nothing to look into the comments about unfair treatments and discriminations that was provided in the various "culture survey" and 360 reviews. What's worse is BigCommerce asked the folks that was eliminated to sign an agreement to not sue the company on age, gender, and racial discrimination. BigCommerce constantly talk about the awesomeness in their culture. No one outside of the HR department actually believed in the culture. All of the "Best workplace" awards was the outcome of HR's daily reminder to the managers to "kindly" nudge their team to submit a positive vote. This is the ugly side of BigCommerce's culture that people needs to know.
