Nice company but requires significant education in managing a tech team - Software Developer Bionic Employee Review

3.0
4 May 2019
Recommend
CEO approval
Business outlook

Pros

* Very nice and friendly people overall. I enjoyed working with everyone that I did, and all the developers within the team, both contractors and perms were all very pleasant. People outside the tech team from HR to Marketing were very nice and easy to get along with and always looking to help and make sure you're happy. It's the people that really make this place nice to work overall and there's very little in terms of office politics when you work here as a software developer. * The company does tend to reward staff very well and team trips are given for high performers. Bonuses are paid out every few months and compensation overall is pretty good. * The company is transparent and open about its goals, financial performance and its sense of direction. I enjoyed the times when senior management figures would present updates to the entire business and communicate which direction they wanted the company to go * The office has a lot of natural light and is quite spacious

Cons

* Unfortunately the company suffers from serious negligence when it comes to technology and how to manage a dev team. Some devs are always busy fire fighting and reacting to problems, and no time is taken for post-mortems to prevent those sorts of things happening again. Urgent work is often thrown at the team with very little time given to plan, design properly and spec out a sound technical solution. * Technical debt is completely neglected and shoved under the rug in a massive cover up attempt. Many developers agree that there's increasing business risk as a result of the temporary hacks and patches being applied to the various systems all for the reason that everything has to be released urgently. It's tragic when most of the developers on the team want to do things properly but are seriously constrained by the amount of pressure put onto them by the business. The result is a complete lack of morale and a feeling of guilt that you've written shoddy code that will eventually become a long term business risk to satisfy a group of stake holders who don't understand the implications of the poorly designed code you've just written * Code reviews are a joke, every time an issue is raised in the review process the response is "Yeah we should fix that, but Marketing need this right now!!!". So hack upon hack upon hack is released to production and no one cares enough (or has the time) to go back and fix them. The result is compounded where features then take longer, so more pressure is added and more mess accumulates. The end result is ultimately a death spiral and a loss of competitiveness. Management should understand this before its too late * Depending on which team you work on (there are two dev teams, Product and Tech Dev), the office can be extremely noisy and distracting. Some devs are fortunate, but others have been placed in very distracting locations, with noise, loud pumping music and crowds of people frequently passing them by and resulting in a lack of focus. This is a result of the lack of understanding on the needs of knowledge based workers. Sales staff thrive on this sort of high energy environment, but roles that require more in depth thinking and silence do not. * Very backwards and closed minded when it comes to remote working. Senior management are very much against it and hate the idea of not being able to physically see their employees. Despite struggling to hire, management are extremely hostile to the idea and refuse to even listen to the potential benefits. This is a symptom of a much more disturbing problem whereby developers are not being evaluated on their code and on the quality of the products they're releasing. Instead devs are rewarded for talking the loudest, saying "the right things" in meetings or releasing very fast at the expense of long term maintenance. To reward developers for speed is a short term business strategy and seriously risks long term profitability. * Countless lies in the job descriptions. Free massages at desks don't exist, free vending machine days will happen once a year if you're lucky and there's no quiet areas that are mentioned in the job spec. * 20 days annual leave is way below industry average of 25 days.

avatar
Bionic Response
7y
Thank you for investing significant time and effort to write a very thorough review of your experience being part of the Make it Cheaper team. You raise some excellent points and I would like to respond as fully as I can within the space available. I am delighted that you have acknowledged the friendly, helpful and caring people who work here along with the refreshing absence of office politics! At MIC we believe in recognising and rewarding our people and I am glad that you have taken the opportunity to praise our incentives and bonuses. We are actively recruiting a CTO to lead a transformation within MIC to put technology at the heart of what we do along with creating an amazing place for the best engineers to work. We are confident that this will support us in addressing concerns you have raised. With regard to remote working, I am delighted to share with you that we have already reviewed this area and are in the process of updating our current policy so that remote working can be offered for the right departments and roles. You describe a reactive environment which lacks sufficient emphasis on the planning and reviewing of work and although some of this is the result of the transformational change we are currently undertaking we will revisit our ways of working. We want every member of the MIC team to be able to come into work and be the best version of themselves and in order to make this possible we are investing significant time and money into our learning and development programmes. Finally, I am aware that our open plan office environment has a great energy which means it can be loud. This is due to the nature of what we do and this buzz really symbolises MIC – we do acknowledge this isn’t for everyone so work to make sure candidates know this before they start. I am aware that I haven’t responded in detail to all of your points, however please be assured that your feedback is appreciated and will be acted upon. If you would like to talk through this further, please call me on 0207 654 8786. Thank you again and best of luck with your future career.

Explore other reviews about Bionic

5.0
14 Apr 2025
Recommend
CEO approval
Business outlook

Pros

Lots of knowledge and kindness all over the place

Cons

Lacks of appreciation but kinder

3.0
1 Apr 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good & friendly team, lots of prizes to be won for good sales and hard work (food outings at the pub, iPad's etc)

Cons

Very strict and not much freedom when it comes to break times (have to be there exactly on time or you get punished), no phones until it's break time and etc.

2
avatar
Bionic Response
10y
Thank you for your feedback - we're glad to hear you enjoyed the incentives we run. As a fast paced company we do work hard during work hours, but like to ensure this is rewarded with many benefits and incentives. If you wish to discuss this in more detail please do give me a call on 0207 654 8786.
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