Great Company - Enterprise Account Manager Black Box Employee Review

5.0
31 Jan 2022
Recommend
CEO approval
Business outlook

Pros

I started with BBOX almost 2 years ago. I was slightly hesitant to work with BBOX because of their previous reputation but it's a great company to work for. Especially if you're looking for a vendor agnostic company that has an consultative approach with their customers. I work for the Western Region Enterprise team and my management is very supportive without feeling micro managed.

Cons

I think the internal processes could be better but they are working on streamlining that approach.

Explore other reviews about Black Box

5.0
14 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Dynamic work environment and outstanding leadership

Cons

nothing that i can think of

2.0
30 Jun 2026
Recommend
CEO approval
Business outlook

Pros

There genuinely are a lot of great people working here but they are often lower level employees. Great work-life balance and flexibility (for the most part..) Solid benefits package(health insurance, PTO, etc)

Cons

Communication with management is very poor. They hardly consider the opinions of the “worker bees.” Compensation and incentives slowly eroded while you continue to take on more work. “Feathers in your cap” does not count as compensation. Very little, if any, commission. Far too aggressive targets for the resources available. Extreme offshoring of existing positions leading to everyone feeling like they have a gun pointed to their head. Executives hardly have any idea what their organization even looks like on a day to day basis. “Visionary” executives don’t cut it. Most importantly: non-existent path for career development and growth. Taken advantage of, especially in this role. Major conflicts of interests with AM’s and management surrounding growing out of the SSE position.

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