A place that you will pick up good experience, but you probably won't want to spend your whole career there. - Solutions Developer Blackbaud Employee Review

3.0
21 Mar 2009
Recommend
CEO approval
Business outlook

Pros

Blackbaud was a good place to pick up a lot of professional experience. You get to work with a great varierty of clients in a highly professional and demanding environment. You are continually challenged and learn to develop client skills that will help you down the road in your career. They provide 3 weeks vacation right from your start date which is also nice. The work environment and facility is nice. The people are absolutely top notch. It can be quite difficult to get your foot in the door there, and so the result is there is a lot of high quality talent and really smart people.

Cons

It can be very stressful. The professional services division works on implementing BB's software solutions after a new client purchases the software. Many times there is poor communication between the sales dept and professional services, which leads to all kinds of internal issues like not enough hours to bill againsts, bad project scoping, promising impossible timelines, etc. They also dangle the whole "bonus" thing when you get hired to make it look like you are going to be making tons of money every quarter on bonuses. The problem is that the company constantly changes the bonus plans seemingly making them good, then bad, then good, then bad. They can't just leave it alone, and it's all depending on the number of hours you bill - which you only have marginal control over. You can definately burn yourself out trying to max our your billable hours because they tend to pay lower salaries and promise big bonuses. I have heard that this has improved in recent years though.

Explore other reviews about Blackbaud

5.0
12 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Blackbaud is an outstanding place to work. The remote-first culture is a big bonus, but the people and the mission really make it what it is. They are well resourced and put a lot of care into making their employees feel seen, valued and respected. The leadership teams make it a priority to have healthly discourse and ensure accountability from all team members. I love it here!

Cons

Long hours but it is worth it because it is a great place to work!

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Blackbaud Response
1mo
Thank you for sharing such a thoughtful and positive review. We’re glad to hear that the remote-first culture, the people, and the mission resonate so strongly with you, and that you feel seen, valued, and respected in your work. Creating an environment rooted in purpose, accountability, and healthy dialogue is central to how we aim to show up for one another. We appreciate your perspective on the pace and recognize that experiences can vary, but it’s meaningful to hear that the work feels worthwhile and fulfilling for you. Thank you for your kind words and for being part of what makes this a great place to work.
1.0
27 May 2026
Recommend
CEO approval
Business outlook

Pros

Flexible remote work environment and good PTO

Cons

Extremely toxic sales culture here with boys club and clear favoritism. Sales director and VP are the reason for this as they are extremely unprofessional. Mass exodus is for a reason and unsure why HR is ignoring claims on sexism and favoritism with every female employee that seems to be leaving. No career growth or opportunities unless you are part of the boys club here as it is apparently and obvious. Ask the right questions before considering a job here. You are unable to be successful here with onboarding because of completely out of touch and delusional sales trainers. Seems like we are in a complete clown show here!

4
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Blackbaud Response
2w
Thank you for taking the time to share your experience and perspective. We appreciate your recognition of the breadth of our product portfolio and the opportunities that can come from supporting a wide range of solutions and customers. We’re sorry to hear that your experience with management and organizational dynamics did not meet your expectations. We remain committed to fostering a culture where teams feel supported, work is meaningful, and people are connected through a shared purpose of driving social impact together.
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