Tanked since new ownership - Diamond Expert Blue Nile Employee Review

1.0
14 May 2024
Recommend
CEO approval
Business outlook

Pros

Work life balance, I suppose

Cons

Since James Allen took over, quality has taken a nosedive and the changes are killing the company. No longer carry any actual product or do any service work like we used to, we're a glorified TikTok shop running on the goodwill of our existing base. Turnaround times are ridiculous, wages are stagnant or getting cut, no growth opportunities. Benefits were cut and changed to be awful. This used to be a good job, but now dont bother

Explore other reviews about Blue Nile

5.0
27 Apr 2026
Recommend
CEO approval
Business outlook

Pros

- One of the most diverse places to work. The overall company culture is great - people are friendly and supportive. Employee recognition is very well managed, which helps keep you motivated and engaged in your work.

Cons

One con is the learning curve associated with the business model. With multiple brands and systems in place, It takes time to fully understand how everything works. Could be addressed with training and inclusivity.

4.0
27 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Good people. Good collaboration. Work life balance is encouraged by managers. Leaders are transparent about strategy for the business in 2026.

Cons

401K does not match contribution until outside of your first year. Health Benefits are pretty average. Bonus structure could be more competitive. Lots of change recently.

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